careers
join our team
At Future Steps,
we pride ourselves on fostering a supportive and dynamic work environment that encourages career growth and progression for all specialisms.
Our mission is to
change the lives of children and families
through individualised occupational therapy pathways, empowering them to transform their future and we’d love you to be part of that.
We are
POSITIVE
when we talk and when we think about our colleagues and clients. We face adversity with positivity and look for the positive in every situation.
We are
PASSIONATE
about changing the lives of
children and young people, and
their families through dynamic occupational therapy expertise.
We are
PROGRESSIVE
in the way that we think, the
way that we work, and the way
we approach challenge.
We are
PIONEERS
because we think differently, innovate, and strive to change the world of children’s services for a more inclusive future.
Check out our current vacancies
and if you’re interested, send your CV and covering letter to hr@futurestepsot.co.uk
Administrator
(part-time, 24 HOURS)
This role focuses on providing effective administration to the needs of the Future Steps clinic. This role includes managing the day-to-day operations of the clinic, including appointment booking, attendance monitoring, and liaising with parents and professionals.
Positions Available: 2
Working Days:
Tuesday - 8:30 - 5pm
Wednesday - 8:30 - 5pm
Thursday - 8:30 - 5pm
OR
Wednesday - 8:30 - 5pm
Thursday - 8:30 - 5pm
Friday - 8:30 - 5pm
Please specify your preferred working pattern on the application.
SALARY: £25,716 (pro rata)
Send your CV and cover letter to hr@futurestepsot.co.uk
essential Skills & experience
Proven experience in a customer service or administrative role, preferably within a healthcare or social services setting.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
WHAT WE OFFER
31 days annual leave (including bank holidays, pro-rata).
Additional accrued annual leave for the length of service (up to 5 years).
Free on-site parking.
Company sick pay.
Company pension.
Staff celebrations and events.
Health benefit package.
KEY ROLES
Support the distribution, retrieval, safe storage and preparation of clinical paperwork.
Email and telephone liaison with therapeutic team and external stakeholders around client requirements.
Effective communication and liaison with professionals and parents.
Logistics and client care for assessment and group and individual intervention pathways.
Arranging and monitoring all clinical appointments for clients.
Actioning trigger points of cancellations and DNAs and liaise with funders.
Booking and amending of service appointments using a bespoke database and booking system.
Effective maintenance of client records in line with GDPR and data protection requirements.
Creation of costing documents and packages and liaison with professionals with regards to funding applications and referrals.
Audiotyping of clinical assessment reports (in absence of other team members).
Administrative support to the wider Admin and Clinic teams.
Ensuring a high level of quality control and accuracy of any report, letter, programme or other documentation leaving the company.
Managing timetables effectively to ensure efficient scheduling of therapist’s time and minimise waiting lists.
why join us?
Be part of a dedicated team making a positive impact on families' lives.
Opportunities for professional development and training.
Supportive and inclusive work environment.
Send your CV, cover letter, and PREFERRED working pattern to
Make a difference and apply today to join Future Steps in transforming lives.
What Do Our Team Say?
"Simply, I love coming to work every day!"
"I am proud to be part of a supportive team delivering quality services."
"My colleagues are incredibly supportive, and we make a great team."
“Future Steps has helped me become more confident and connected with my team."
"I’ve seen amazing qualities in my colleagues: kindness, patience, and positivity."
“I'm proud to be part of such a dedicated and adaptable team."
"Supporting families through tough times, like Covid-19, was incredibly rewarding."